XML validation must be turned off for the import and export functionality to work

[CR #355835] If XML validation is turned on in global.properties.xml, when you export only applications, or all entities, then perform an import, you receive a connection error: java.lang.NullPointerException.

Workaround:

  1. Open global.properties.xml in a text editor. If you are using Tomcat, the default location of this file is %SYBASE%\tomcat\webapps\onepage\config, where “x” is the drive on which the product is installed.

  2. Find <Property name=”XmlValidation”> and verify that the value is set to “off.” If not, change it.

  3. Save the file and close the text editor.

  4. Restart the application server.